IT Systems Admin
Airship Syndicate is currently seeking an IT Systems Admin to help manage the needs of the studio, both in-office and for remote employees.
RESPONSIBILITIES:
Onboarding/offboarding of users
Troubleshoot and fix users’ hardware and software issues in a timely manner.
Build, maintain, and upgrade hardware as needed
Maintain inventory of all company hardware and track issues and solutions with all hardware
Manage company software licenses, including purchasing as needed
Manage the Synology NAS. Updating software, maintaining backups and fixing outages.
Network setup and configuration across the studio
Organization and maintenance of the server room and hardware storage within
Manage all studio hardware and software requests, including ordering, deploying, and tracking
Install and manage rack-mounted servers
Maintain network security including user policies, 2-factor, etc
Manage and support external employees; VPN, accounts setup, hardware setup, and troubleshooting any hardware/software issues
Windows Domain Controller management
Office 365 email management
Advanced configuration (e.g. connecting office 365 to google suite)
EXTRA CREDIT:
Be able to handle adding a network drop to the wall, and getting it wired to the server room/switches
AWS experience
Other cloud experience
Passion for video games
REQUIREMENTS:
2 - 4 years of IT experience
Experience with Microsoft Active Directory, Azure AD, Exchange
Experience with Microsoft Office Suite, Windows 10 OS, PC hardware support, Antivirus Software
General understanding of TCP/IP, DNS, DHCP, VPN, and Remote Desktop Services
Basic understanding of firewalls, switches, and other networking technologies
Ability to self manage in a fast-paced environment with competing priorities
Familiarity with game studios and the unique challenges that come with operating within one
Our Benefits
Full health benefits including medical, dental and vision
Profit sharing
Generous PTO
401k plan
Relocation packages
Plus (when there’s not a pandemic)...
Office movie lunches
Snacks on snacks on snacks
A world-beating, custom-made board gaming table
MAME cabinet
How We Work
Autonomy through collaboration
We remove as many barriers as possible between you and productivity. We’ll ask you to be self-reliant and self-motivated, with the expectation that you talk frequently with your lead and teammates to keep everyone aligned.
Focused project management
We don’t manage just to manage. We’re building a system and process that is helpful, but not intrusive. If someone is asking you for a status update, it’s probably because they are working with you on the thing they are asking about, or are planning to use it.
Small team environment
Size is relative (especially in today’s dev world), but we’re all about direct interaction with teammates, experimenting with ideas and less bureaucracy.
Our Values
High Performance
Average will never be our target. We work hard to put the special sauce in each game we create, and this forms the core of our identity. It also pushes us to evolve. As we strive to be better together, we grow together.
Mutual Respect
We respect the time and extraordinary efforts of our employees by offering generous PTO, profit-sharing, WFH days (even pre-pandemic), and an understanding of personal circumstances. Making great games often takes a lot; we aim to give a lot in return, by committing to share our success with our team.
Approachability
Making something “fun” is inherently subjective, and can’t come without disagreement. We value being open, honest, and approachable. Respect breeds communication, and good communication means good games. If you aren’t approachable, in good times and bad, Airship isn’t for you.
Help Us Build It
We are still trying to achieve our goals, and probably always will be. We’re looking for thoughtful, creative folks to help us move the goalpost.
Due to the high volume of applicants we receive, we can’t reply to each individually. Only candidates in consideration for positions will be contacted. Thank you!